Shipping & Delivery
Change Or Cancel The Order
If you would like to change or cancel your order, please contact us viaservice@kosinerjewelry.combefore shipping to avoid unnecessary shipping costs.
Order Processing Time
We aim to fulfill orders within 24-48 hours (unless it's a custom piece, pre-order item),with the exception of weekends.
Shipping Districts
We ship worldwide from our warehouse.
Delivery Time and Rules
Delivery time = order processing time + shipping time.
Order processing time is the 24-48 hours it takes to prepare your item(s) for shipping after an order has been placed.
Shipping time is the time it takes to ship your item(s) from our warehouse to the specified shipping address.
Once your order has shipped, the shipping time depends solely on the shipping method you select. Please pay careful attention to the shipping times for each international courier before you make your selection. Below are the current shipping times, which have been altered temporarily due to the pandemic.
Note: The above shipping time are calculated by using calendar days. This is a general guide and delays maybe caused force majeure, natural disasters, inclement weather, war, public holidays, and factors outside our control.
Shipping Cost
- The price depends on the weight of product, the origin, the destination, the shipping method and warehouses, and other considerations. Detailed pricing information is visible when placing an order.
- Choose the correct destination and warehouse, then select the shipping method, to obtain an accurate shipping cost.
